Shipping policy
All orders are shipped via USPS with tracking information provided.
- Processing Time: Please allow 2–3 business days for your order to be prepared and shipped.
- Shipping Time: USPS delivery typically takes 3–7 business days within the United States.
- Shipping Area: At this time, we ship within the U.S. only.
- Tracking: Once your order has shipped, you will receive a confirmation email with your tracking number.
Shipping Policy
At Reem New York, we are committed to getting your order to you as quickly and safely as possible.
Carrier
All orders are shipped via USPS with tracking information provided.
Shipping Cost
We offer free shipping on all orders of $50 or more. For orders under $50, shipping costs are calculated at checkout based on USPS rates for your location and package weight.
Processing Time
Please allow 2–3 business days for your order to be prepared and shipped. Orders are not processed on weekends or public holidays.
Shipping Time
USPS delivery typically takes 3–7 business days within the United States once shipped. Delivery times are estimates and are not guaranteed.
Shipping Area
At this time, we ship within the United States only. We do not offer international shipping.
Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Delays
We are not responsible for shipping delays caused by USPS, weather conditions, holidays, or other circumstances outside our control. During peak seasons, processing and delivery times may be longer than usual.
Lost or Stolen Packages
Once your order has been marked as delivered by USPS, Reem New York is not responsible for lost or stolen packages. We recommend:
- Checking with neighbors or building management
- Contacting USPS directly with your tracking number at usps.com
- Filing a claim with USPS if your package is confirmed lost
If you need further assistance, please visit our Contact Us page.